How we work

Scope agreed. Handover tested. Status visible.

Scellus builds the process, runs it, and closes the gaps before sign-off.

For firms managing document-heavy transactions across multiple parties, systems and deadlines: property purchases, loan drawdowns, acquisitions, supplier onboarding.

Parties

Matter A · Property purchase

Run by Scellus against agreed requirements

Illustrative
  • RegistryTitle searchFrom registryVerified
  • BankFacility letterFrom bankVerified
  • ValuerValuation reportFrom valuerResolved
  • PurchaserIdentity documentsFrom purchaserVerified
StatusReady for review

Your team

Review and sign-off

  • Matter AReady for review
  • Matter BPending client decision
  • Matter CAwaiting documents
Illustrative matter. Documents arrive from each party and are checked against the agreed requirements. A mismatch is given an owner and resolved, then the file moves to your team ready for review.

The engagement

Four steps.From first conversation to a running operation.

Each step ends with something agreed and in writing, so both teams know what happens next.

Step 01One conversation

Start with fit.Bring the work that keeps stalling.

Tell us where an important transaction or recurring obligation keeps stalling. We assess whether Scellus can take responsibility for the operation behind it.

You getA clear view of whether Scellus is the right owner for the work.

Start the conversation
First conversationOutline only
Q1The work
Which transaction or recurring obligation needs a defined operating owner?
Q2The gaps
Where does it stall, which requirements get missed, and who is involved?
Q3The result
What needs to be ready, for whom, and by when?

An outline is enough to begin. Please do not send client matter documents at this stage.

Step 021–2 weeks

Agree the scope.Clear boundaries before work begins.

We map the parties, systems, requirements and handoffs. Then we write down what Scellus will own, what your team will receive, and how both teams will know the work meets the standard.

Client decisions and third-party dependencies are named, including how they affect dates and readiness.

You getA written scope and proposal, agreed before any build begins.

Operating scopeWhat we agree
Operating remit
The work Scellus owns, its boundaries, and what remains with your team.
Inputs and access
Required records, source systems, permissions, and the people who provide them.
Checks and decisions
Agreed requirements, review points, escalation routes, and authorised decision-makers.
Deliverables
The files, records, and status reports your team receives.
Service commitments
Processing windows, reporting cadence, measures, and responsibilities for delays.
Acceptance criteria
What counts as ready, which open items block delivery, and how acceptance is recorded.
Signed off by both teamsAgreed

Step 03Timing agreed during scoping

Build and hand over.Without disrupting work in motion.

We configure the process around your systems and test it against representative records and open-item scenarios. Where it helps, both teams run in parallel and compare results before responsibility transfers.

You getAn agreed route into operation, with readiness checks and fallback arrangements.

Transition planIllustrative
  • Readiness checks passed
  • Fallback arrangements agreed

Step 04Ongoing

Operate and report.See what is ready, what is blocked and who needs to act.

Scellus runs the agreed process, follows through on outstanding work, and escalates decisions to the right people. Your team sees progress on each matter and across the portfolio.

You getReview-ready files and visible status, reported against agreed measures.

Status reportIllustrative only
Sample matters, their current status, and the next action. This is an illustration, not client data.
MatterStatusOwner and next action
Matter AReady for reviewYour reviewer to assess the prepared file.
Matter BPending client decisionAuthorised reviewer to decide on a flagged mismatch.
Matter CAwaiting documentsScellus following through with the document provider.
Matter DChecks in progressScellus verifying records against the agreed requirements.
Matter EDeliveredReleased through the agreed controls.

Actual reporting includes the requirements, deadlines, and open items agreed for your service.

Measured against the commitments.

We establish a baseline and agree measures, data sources, and reporting cadence for each engagement.

01Preparation
Completeness, time to review-ready status, and rework identified at review.
02Open items
Outstanding-item ageing, gap resolution time, and decisions awaiting your team.
03Service delivery
Performance against agreed processing windows, milestones, and acceptance criteria.

Who owns what

Scellus owns the operation.Your team keeps the decisions.

Scellus answers for the agreed operational work. Your authorised team keeps the decisions that require professional judgment and approval.

The operation

Scellus owns

  • Designing and building the agreed process
  • Running the operation within the defined scope
  • Gathering, checking, and following through on outstanding items
  • Identifying and escalating gaps
  • Preparing agreed deliverables
  • Status and performance reporting

The decisions

Your team retains

  • Commercial and policy decisions
  • Legal, regulatory, and financial judgment
  • Final transaction approvals
  • Risk acceptance
  • Relationship-sensitive decisions
  • Authority not expressly delegated to Scellus

A review-ready file meets agreed preparation criteria, with open items disclosed. Professional approval remains with the authorised reviewer.

Commercial basis

Priced on what we own.Set out before work begins.

Any assessment or implementation work is identified separately from ongoing operation. Additional responsibilities or material changes are scoped and agreed before they become part of the service.

The proposal sets out

  • Operating scope
  • Deliverables
  • Service commitments
  • Pricing basis

What shapes the price

  • Volume and complexity
  • Gap and review load
  • Systems and integrations
  • Service levels and operating capacity

Before we begin

Questions.About working together.

How long does it take to get started?

Scoping usually takes 1–2 weeks. Build and transition timing is agreed during scoping, based on volume, systems, and the work already in motion.

What do you need from our team?

A named process owner, an outline of the current work, and clarity on who can make decisions. During scoping, we agree the representative records, system access, and specialist input needed to design and test the process. Document handling is arranged after initial qualification.

Do we have to replace our existing systems?

We assess the systems you already use and design around the agreed requirements. Any connections, access constraints, or changes needed are identified during scoping; compatibility is confirmed before implementation.

Who decides whether a file is ready?

We agree preparation and acceptance criteria before operation begins. Scellus assesses the operational work against those criteria and identifies any remaining open items. Your authorised reviewers retain professional judgment, risk acceptance, and final approval.

What happens when documents or decisions are delayed?

The scope defines the owner, next action, escalation route, and effect on delivery. Reporting distinguishes work Scellus can progress from items awaiting a client decision or third-party response.

How often will we receive updates?

Processing windows, status updates, review meetings, and performance reporting are agreed for each engagement. The cadence reflects the work, deadlines, volume, and decisions involved.

What if our requirements change?

We assess changes against the agreed operating remit. Additional responsibilities, integrations, or service commitments are scoped and agreed before they become part of the service.

Start a conversation

Which operation needs a clearer owner?

Tell us about the work, the gaps, and the result your team needs. Scoping usually takes 1–2 weeks.