Support and maintenance.
Technology doesn’t stand still. It moves, gets upgraded, retired, and (sometimes) breaks. How do you ensure your investment is securely supported, maintained and future proofed?
Ways we can start working together.
Whether you’ve just launched a new product, you’re facing increasing challenges with a legacy platform, or you simply want to improve the security and reliability of your platform, we’re happy to have an initial chat.
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Tiered support and maintenance models.
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Enhancements and optimizations.
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Daily health checks, real-time monitoring and alerts
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Security, uptime and availability improvements.
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Software upgrades and patching plans, including CMS upgrades.
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Penetration testing, load testing, and Disaster Recovery planning.
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24/7 support, dedicated ITIL helpdesk.
Our service models.
You’ll have access to a wide range of technical expertise to support your business at a fraction of the cost.
Our tiered support models provide easy access to everything you need; from technical support and platform maintenance, to product enhancement and optimization.
Specifically designed to suit a range of budgets and requirements, we’ll ensure your product is supported on a resilient technical infrastructure, working hand in hand with your team to protect and optimize your investment.
Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings and more.
Trusted partners
We take a collaborative ‘priority client’ approach that helps us build longstanding partnerships, ensuring you have a direct relationship with our project team from day one.
We have over 10 years of experience designing, building and supporting web apps, websites and native/mobile apps, and our agnostic approach ensures that regardless of tech stack or complexity, we’re confident we can help.
All support and maintenance services are governed by strict SLAs, underpinning our commitment to respond quickly, and our transparent approach ensures there are no hidden costs or prohibitive fees.
Why do I need support?
Think of it as an insurance policy, but one where you know we’re working behind the scenes to protect and future proof your investment:
Corrective maintenance.
Essential to either rectify bugs or enhance performance of the system, improving reliability and UX.
Perfective maintenance.
Needed to support new features and or demands placed on the application
Preventative maintenance.
Proactive monitoring and prevention of potential security vulnerabilities and malicious intent, including periodic patching across all libraries and services to prevent the application or CMS from becoming out of date.
Ready to start?
Support and maintenance
Get started with simplifying your support.
Get your core team to focus on your services, and let us handle the rest. Learn more about the benefits and how it can support your business success.